Hello,
Maybe someone had a case like this..... When the sales order is first created as incomplete, the output is not triggered due to requirement 012 But then it sometimes happens that its not triggered when user completed the document. But only sometimes. When I g into those case of not triggered output I can see the message Output not found, even if step 15 has found output.
Condition type Message Description
ZONK 540 Output not found
Access Message Description
10 540 Output not found
15 541 Output found
20 540 Output not found
We have access keys:
10 Sales org./custo no. no conditions
15 Sales org./attribute 6/doc type
20 sales ordg/doc. type no conditions
the only maintained conditions are for step 15
KOMKBV1-VKORG
KOMKBV1-ZZ_KATR6
KOMKBV1-AUART
But why they are not always found in some user cases When I go into the order I can see no affected field has been changed and system is always triggering the output for me. It's very hard to find a problem if not possible to reproduce the error.
Thanks a lot.
Olaf
