We have an issue with the output types of V3 - Billing.
We use the standard output type RD00 to send a smartform to a fax number. This is working fine.
We also use a Z output type to send the same smartform to a fax number --- this is not working. The fax is send from SAP without any issues but our fax system cannot send the smartform. We get the following error message:
2015-11-16T13:15:11.708100+01:00 faxfinder FaxScheduler: (pdf2tiffg3_with_resolution:172) Failed to determine page dimensions for file [/usr/local/share/fsched/00000026/files/90242489.pdf]2015-11-16T13:15:11.708125+01:00 faxfinder FaxScheduler: (tiff_converter:396) failed to convert file /usr/local/share/fsched/00000026/files/90242489.pdf
Does anyone has an idea why the standard output type RD00 is able to send the fax and the Z output type results in an error message? We already copied the standard output type RD00 to a Z output type but this copy can also not send a fax.
Kind regards,
Lieselot