Hi All,
We had configured "Japan Printer" as "Front End"(Access Method - F) in SAP system. This printer will be used to print "Pick tickets" in SAP. I checked the printer configuration and provided test print as well. Everything looks good and i see a spool request getting completed in SAP.
Issue is when the user goes to SD Transaction to print "Pick Tickets" when the execute the transaction, I could see ten spool requests are getting generated and all are successful. In the mean time if any other user provides the same pick ticket output then "Spool requests" in SAP is ended with "Error" status.
My Analysis,
User is having different printer as "Default Printer" in Windows whereas the pick ticket printer is configured in the users machine as well.
Also after my analysis i could observe that if one user executes this function then no error in SAP. If in a time gap of less than 5minutes multiple users try to do the same function then those spool requests are ending with error.
Please suggest further.
Thanks.