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Blank space instead of Polish character on the printout

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Welcome everyone.

 

I haven't found a solution to the problem in other discussions, so I make a new one.

I encountered a small error with printing one Polish character.

In place of Polish sign on printout there is a blank space.

 

Strange thing is that the issue appears only:

- on one printer model: HP LJ 400 M401

- on one printout type: invoice

- with one character: ż / Ż

 

 

Other printouts are fine on this type of printer - all Polish letters are printed correctly.

Also when an invoice is previewed in SAP GUI this character is visible, but on printout is missing - instead there is a blank space.

 

For example - the word should look like that:

 

Sprzedaży

 

But on printout you see:

 

Sprzeda y

 

On other printer models the problem doesn't appear.

All printers have device type set on I2HPPS.

 

In the attachments You will find examples of good and bad printouts.

 

Thank You in advance for every suggestion how to solve this problem.

 

Best Regards.

Dominik Zapart


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