Hello All,
We are facing a very tricky issue while printing lables using DYMO LableWrite 450 printer. We used the SAP standard form RM07ETIKETT, however, we had to change the layout to Lanscape as suggested by the user.
The issue is that label is printed starting from middle of the page. So we are losing almost 2 inches of space on top of the label. We set the window margin on top to 0 and tried printing the labels on a normal printer on A4 paper and it prints fine. A few days back we printed a sample label in portrait layout on the same lable printer and it printed fine. Now the same printer doesn't print the label properly in portrait format.
We identified a pattern during out testing though. When printed in Landscape format, the top side of the label lost space and when printed in Portrait, it loses space on the left side of the label. We checked with the end user and they say they could print other labels successfully, though they aren't from SAP.
Your inputs are much appreciated.
Thanks,
Anil