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Functionality to send emails from SAP

Hello Experts,

 

We have a requirement whereby we need to send outputs to customers in PDF format via email. We have done development for this but while testing we found that the mail is getting triggered only to particular domain names. For eg - Our client is ABC Inc. When we are sending mails to user@abc.com then it is getting triggered but suppose XYZ is a customer of ABC and we when we are triggering mails to user@xyz.com then it is not getting delivered. Could there be any system settings to allow only a particular set of mail id's? Really appreciate any help on this.

 

Thanks,

 

Karan


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